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Quality Management and Standardization

Description

Contemporary crises and permanent disruptions impose increasing and often conflicting demands on organisations, requiring them to continuously adapt while ensuring stability. In such conditions, contemporary organisations increasingly rely on quality management and standardisation, which enable consistent responses to uncertainty and complexity. Quality management enables organisational learning, process stability, and continuous improvement under conditions of uncertainty, thus strengthening business excellence. At the same time, standardisation supports the development of new technologies, thus enabling organisations to translate technological advancements into sustainable business results. Thereby, building resilient and robust management systems is crucial for enabling organisations to effectively meet the challenges posed by permanent disruptions.

Key Topics

  • Quality Management in Times of Permanent Disruption
  • Quality Management Systems
  • Resilient Management Systems
  • Sustainable Management Systems
  • Quality Management and Knowledge Management
  • Business and Educational Aspects of Standardisation

Track Moderators

Jovan Filipović, Ph.D.

Jovan Filipović, Ph.D.

Full Professor

University of Belgrade – Faculty of Organizational Sciences Department of Quality Management and Standardization