Quality and Business Excellence
Track moderator
Jovan Filipović, PhD
POSITIONS
- Head of the Department for Quality Management and Standardization
Description
Quality and Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies among different industries but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs. The discussion will be dedicated to up-to-date research, consultancy work and case studies right across the entire field, including quality culture, quality strategy, quality systems, tools and techniques of quality management and implementation in both manufacturing and service organizations.
Date and time
9th June, 11:00 – 13:00, Lovćen
Key topics
- Business Excellence Models
- Quality and Digital Transformations
- Business and Educational Aspects of Standardization
- Standardization for Digital Business
- Compliance and Anti-Bribery Management Systems Standards
- Blockchain and Distributed Ledger Technologies Standardization
- Quality Management Systems for Digital Business
List of papers
The United Nations Sustainable Development Goals web site: https://www.un.org/sustainabledevelopment/
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