Transformation of Financial Services

Track moderator

Vesna Bogojević Arsić, PhD

Professor at the Faculty of Organizational Sciences, University of Belgrade


  • Moderator of SymOrg over the last 8 years
  • Head of Financial Management and Accounting Department (2010-2012)
  • Lecturer of Investment Consultancy and Portfolio Management Certification Programme organized by The Republic of Serbia Securities Commission


Jovana Dadić

Director of Project Management Office, Banca Intesa Beograd.


Financial technology (FinTech) provoked crucial changes in financial industry as a whole through digital transformation of, thus influencing the disintermediation of traditional financial institutions. FinTech lead to fast financial innovations in products (mobile financial services), processes (big data analytics, internet of things), organizations and business models (the use of virtual robots and cryptocurrencies). These in turn affected the financial institutions by requiring better and newer regulations, customer orientation and risk management improvements. The number of start-up companies is expected to grow further, while new types of funds and assets are expected to emerge . Finally, the management control systems require an innovative approach to accounting and auditing.

Date and time

9th June, 13:00 – 14:00, Romanija 1

Key topics

  • Fintech, Insuratech and Digital Platforms
  • Customers and Financial Services in the Digital Age
  • Management Control Systems for New Millennia
  • Cryptocurrencies
  • Emerging Trends in Financial Markets
  • New Challenges in Accounting and Auditing

List of papers


April 29 Deadline for paper submission
May 15 Notification of paper acceptance
May 30 Deadline for early-bird registration
June 4 Deadline for standard registration
June 07 - 10 Symposium